TESTIMONIALS

Representing Buyers:

As a veteran in the field of real estate, Ms. Imaino lends her expertise to ensure the client not only achieves the acquisition of the property, but that all factors involved in the preliminary assessment of the property are conducted thoroughly and efficiently.   We were impressed with her comprehensive knowledge of the market.  Ms. Imaino was always available to us 24-7 and whether it was communicating via email or a personal delivery, she ensured documents were signed and promptly delivered to meet the necessary deadlines to secure the acquisition.  Initially, we were negotiating the purchase of a house, but in mid-stream, we changed our course and opted to invest in a small apartment unit that would be much more practical and economically more feasible for our income level.  Ms. Imaino was not only patient with our indecision, but she handled our final transaction with the same professional exceptional service as she did so with our initial attempt to purchase a house.  We felt her actions were always in our best interest and to please the customer.

L. & R. Ball

From the first moment we contacted Carol, she gave us her full attention.  She sent us pages of listings and during my first visit, she allocated a day and a half to show me condos based on ones we had chosen from the listings.   More important, in that time, she came to know what types of condos we were interested in.  Carol demonstrated not only a deep knowledge of the market, which units were too expensive, the distance to UH and bus-lines available in the area, and  even the reasons why various layouts were to be preferred because of their orientation to the mountain and the ocean.  Carol was with us every step of the way.  She was deeply involved in all of the paperwork guilding us through each document.  And even when we closed, Carol stayed involved.  It's amazing to me that even though we live on the mainland, we were able to close in only three visits and with no problem.  I would recommend Carol to anyone interested in real estate in Hawaii.  And to me more importantly, I

consider her my friend.

P. & K. Lin

Carol successfully represented us during the purchase of our new house participating in many of the house construction inspections during construction. We also appreciated that special effort to coordinate closing around my business trips to Bangladesh, Cambodia and Vietnam. Her efforts to obtain the tax saving required unusual effort! Her patience in showing us option purchases over the previous 6 months warrants recognition and our appreciation. I highly recommend Carol to be your realtor! Very professional!

J. and T. Emmerson

Representing Sellers:

Carol was truly a wonderful realtor.  She had many beautiful open houses.  She would come early to prepare and even offer to help clean up and decorate for the open house.  She had many advertising to market our property.  She worked very hard and was willing to go through many hoops for us to have our home sold fast and smoothly.  She helped with 3 of our properties and all of them was closed professionally and smoothly.  She always explained in detail and guided us through each step.  Carol is a very kind, sweet, honest, helpful, and a true professional.  She never failed us.  We love her!!!  

S. & F. Lee

Carol was not only professional, she was personable.  We appreciated her updates and timely conveyance of information, as well as her careful study of what was going on within our neighborhood property values.  We truly appreciated her willingness to speak-up and not just say what we wanted to hear.  We've experienced that in previous sales.  Her forthright communication is what people in the housing market-buyer's and seller's-need to hear.  That's why we rely on the realtor's experience and knowledge of what is going on in the housing market-Carol provided this service in an exemplary manner.  We sold our unit at a record high and within 2 weeks of listing. 

G. & G. Schaefer

My realtor, Carol Imaino , provided extraordinary services above and beyond her typical duties and role in selling our home.  In preparation for the sale, she obtained several bids for repainting the exterior of the house. She frequently monitored the progress of the job and ordered corrections until completed.  She achieved a refinishing of high quality and competitive price.   She made appointments for the pest-control company and surveyor.  Ms. Imaino visited the retirement home with me and my daughter and helped attain the facility's acceptance of my application.  She assisted in preparing my relocation and provided invaluable assistance during the actual move. Ms. Imaino prepared the written offer and reviewed the transaction with me at length to ensure that I was comfortable with the transaction and details.  Prior to selling my home, she coordinated my move to the retirement home with  the movers and my daughter. Later,  Ms. Imaino met with me to ensure that I was satisfied with the transaction and my new living situation.  I was assured that she could be counted on to provide any needed transportation or assistance in the future.   While none of these acts were, in themselves extraordinary, the level of commitment shown by Ms. Imaino in providing all of these services in a reassuring and comforting manner is to be commended.  The sale of my home, where I had lived for forty years, was an experience that could have been stressful and disorienting.  Instead, she smoothed the rough patches and made it a smooth and a comfortable transition.

G. Miyajima

We have used Carol's services six times over the last 15 years. She has always been completely professional in all of our dealings.  Carol always goes the extra mile to insure that things are easy for her clients. She went out of her way to arrange cleaning & repairing of the condo, which we would not do since we live in Oregon.  Carol kept us informed throughout the process, sending us all forms per email so that we always knew what was going on.   We got a fair price for the condo and it sold very quickly even though it was not in the best condition and the market favored buyers.

W. Cobb

Direct: (808) 524-1900

Mobile: (808) 258-2220

Fax: (808) 524-1900

P. O. Box 23283

Honolulu, Hawaii 96823

Carol T. Imaino, Principal Broker

CRS, GRI, SRES, RB-17548

Email: carolimaino@hawaii.rr.com